MicroNet Template

Membership Sales Associate

Posted: 09/14/2022

Qualifications

  • Previous Assistant Management experience 
  • Extroverted and positive attitude 
  • Customer service oriented 
  • Maintain composure, flexibility, common sense and a positive attitude while serving members, guest and fellow team members 
Responsibilities
Able to communicate effectively with guests, store management/owner, members, and sales team
Interact with guests and team in a respectful, courteous and professional manner
New Member acquisition
Set appointments, control the schedule using MindBody Software
Promote the spa services and products
Deep understanding and knowledge of IR sauna therapy and the ability to answer customer questions and inform customers of the benefits or IR sauna therapy
Answer all questions about services and the spa facility
Assist in training and mentor staff to achieve individual and team goals
Provide consistent friendly service make the customer feel relaxed and welcome
Follow Perspire Sauna Studio Service Essentials and ensure that all members, guests and fellow team members are treated within the vision, mission and values during each visit
Ability to sell in a commission based atmosphere
Effectively resolve client issues, concerns and complaints (proactively/ customer focused approach)
Maintain a sense of controlled urgency when dealing with members and guests
Maintain spa facility and appearance
Assist with administrative duties such as filing, organizing, client database entry
Benefits
The Sales Associate position offers a competitive hourly wage, plus commission and bonuses based sales
Base Pay $12/hr + and with Commission, roughly $17/hr
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